Privacy Policy & Confidentiality Statement

LUV Chiropractic is dedicated to protecting your privacy and ensuring the confidentiality of your personal information. This policy explains how we collect, use, and protect information provided through our website, marketing events, social media, consultations, and other communications, in compliance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect

We may collect personal information through various channels, such as:

Online forms and appointment requests
Marketing events and outreach programs
Social media messages and interactions
Phone consultations and in-office visits

The types of information collected may include:

Name, contact information, and demographic details
Health-related information shared during consultations
Insurance information

2. How We Use Your Information

Your information is used for purposes such as:

Scheduling appointments and providing chiropractic services
Following up on inquiries and consultations
Sharing promotional offers or event updates (with your consent)
Improving our services and ensuring compliance with legal requirements

We do not sell or share your personal information with third parties for their marketing purposes.

3. HIPAA Compliance

We follow HIPAA regulations to protect your health information. Any health-related information you provide is treated as Protected Health Information (PHI) and used only as allowed by law.

4. Lead Information and Marketing Data

For those submitting information through lead forms, marketing events, or social media:

Your information will be used only for communication related to your inquiry or our services.
We may contact you via phone, email, or direct message to provide further details or answer your questions.

5. Confidentiality in Consultations and Communications

All information shared during consultations—whether in person, over the phone, or through digital communication—is kept confidential and used solely to evaluate and address your health needs.

6. Data Security

We take appropriate measures to safeguard your information against unauthorized access, disclosure, or alteration.

7. Your Choices and Rights

You have the right to:

Opt out of receiving marketing communications
Request access to or deletion of your personal information, subject to legal requirements

8. Changes to This Policy

We may update this Privacy Policy as needed. The most current version will be available on our website.

9. Contact Us

If you have any questions about this policy or how we handle your information, contact us directly.